Cookie policy

How storage is used

Cookies and similar browser storage support the purposes below. Necessary functions remain available without optional consent. Optional categories start disabled worldwide; closing the banner or continuing to browse does not mean acceptance. Only services enabled for this site are offered in Cookie settings.

Cookies, local storage and provider responsibilities

A cookie is a small browser record sent with matching website requests; local storage keeps values in the browser without automatically sending them on every request. First-party storage belongs to this site, while embedded providers may set their own storage. Session storage and persistent storage have different lifetimes. Online identifiers can be personal data even when they do not contain your name. The inventory below describes site-controlled items and configured measurement items; a provider may change its own technology or storage.

Necessary storage

nate_consent records your categories, consent version and timestamps for 182 days, whether you accept or reject. Session cookies support secure site and CMS functions. The CMS CSRF cookie (ending in .csrf) protects form requests and can last up to about 9 hours. The site also remembers a visual preference when you use its appearance control. These functions are not used as advertising consent. Minimal server-side consent receipts are retained for 24 months without adding raw IP addresses, full browser details or fingerprints.

Analytics and advertising

If enabled and accepted, GTM loads Google Analytics for visits and business events, or Google Ads for enquiry conversion measurement. GTM manages tags; it is not a separate reporting product. Our GA cookies (_ga and related names) are configured for up to 90 days. Google advertising attribution cookies such as _gcl_* generally last up to 90 days. nate_attribution in local storage retains permitted first and recent campaign information for at most 90 days. GA4 user/event retention is 14 months separately. We do not send enquiry names, email addresses, phone numbers or messages as ordinary analytics event parameters.

Hero background videos

Vimeo Hero background videos at the top of pages load automatically, without waiting for the External media choice. Your browser connects to Vimeo, which may receive your IP address and browser information. We enable Vimeo DNT to limit session tracking, but some security cookies may still be used.

Optional embedded content

Third-party videos in content areas and the Resources video page, maps and appointment embeds load only after you allow External media. Their providers may receive connection and interaction information and use storage under their policies. You can change this choice in Cookie settings. Rejecting optional media does not stop Hero background videos or prevent browsing other content.

Changing your choice

Use Cookie settings in the footer to accept, reject or change categories. We request a fresh choice after 6 months or a material purpose change. Global Privacy Control disables advertising. Withdrawal stops subsequent permitted events and clears accessible first-party measurement storage; reloading may be needed to unload previously loaded scripts. It does not erase data already received by providers or cookies inaccessible to this website. Contact us for data-rights requests. Your browser may also delete or block storage, which can reset your choices or affect necessary functions.

How choices apply

Your choice applies to this browser on this website across its language paths. It does not automatically synchronise to another browser, device or separately hosted site. Deleting the choice cookie, using private browsing or reaching its expiry can cause the banner to appear again. Accepting one category does not accept the others. Google measurement starts only after the corresponding permission; rejected activity is not held for later replay. Consent to cookies is separate from sending an enquiry and from any future marketing subscription.

Inventory maintenance and questions

The configured service list and your choices determine what can load, so an optional item described here is not necessarily present in your browser. Browser tools can show the actual cookies and storage on your device. Provider-managed storage and information already sent to a provider cannot always be deleted by this website. Material purpose or provider changes require an updated notice and, where necessary, a new choice. Use the contact below to ask about a storage item or request assistance with your choices.